We've partnered with trusted third party professionals and are now offering tailored service and installation for your purchase here at SimplyMichigan Infotainment, which may include installation for standard Sync 2 to Sync 3 conversions, installation for 4" to 8" conversions and/or hardware procurement for 4" to 8" conversions (possible items consist of conversion harnesses, HVAC bezels, etc) that we don't offer for sale on our website currently; additional cost and limitations apply. Even though our upgrades are intended as "do it yourself" this service is perfect for those who would prefer having help from trained professionals to assist with upgrading their infotainment system. Rates and service fees may vary.
|Michigan / Ohio / Indiana Service Area – Mobile Service – $599
This service is performed by "Simply Michigan Integration Services LLC" (hereinafter "SMIS"). Service fees are collected by us and are remitted to SMIS after the installation is completed. The service fee paid here is only for the installation service (regardless if it's for a standard Sync 2 to Sync 3 upgrade or if it's for a 4" to 8" conversion). If applicable, additional parts that are needed for your vehicle (such as a conversion harness, HVAC radio bezel, etc.) are not included with this fee. If you would like SMIS to source you hardware for your 4" to 8" conversion you will be given a quote/invoice which will need to be paid before service can be scheduled. Quotes/invoicing for extra hardware needed for 4" to 8" conversions is handled by SMIS. Sync 3 hardware and programming must be purchased through SimplyMichigan Infotainment.
SMIS is a mobile service and will travel to you, at an agreed upon date and time. Labor, travel, etc. are all included in the service fee. At this time they are only offering service 75 minutes from Hartland, Michigan. If you live outside of the service area you may meet SMIS at a neutral location within the service location. SMIS will provide all of the tools necessary, including the computer and software needed to program the modules in your vehicle, if needed. This service is intended for only US customers; it's currently not available in Canada. The below image is for reference only. At this time SMIS is available to source 4" to 8" conversion hardware for the following vehicles (additional vehicles may be added in the future): 2013-2016 Ford Fusion and 2013-2015 Ford F-150.
Do you have general questions that aren't specific to any one service provider? Please reach out to firstname.lastname@example.org for more information, availability or recommendations. Once you get the all clear from the service provider you'll proceed to order your hardware and programming from us, as well as this service fee. We'll prepare your order and will ship it directly to you like we normally would; you'll then provide the hardware to your installer at the scheduled date/time. Failure to do your due diligence by checking with us on our availability to service your vehicle may result in a refund of the service fee with a 3% deduction taken to cover the costs of the transaction fees, per our cancellation policy.
|Shipping||If you've purchased both the hardware and installation service from us, the hardware will be shipped to you and you will be required to provide it to the installer at your appointment time. Any customized programming files for your vehicle will be sent to the installer before your appointment.
|Returns, Cancellations and No Shows||Installation services are non-refundable. Due to how payment processors industry wide are handling refunds a 3% deduction from the entire order will be withheld to cover the expense of processing the payment, including if the order is cancelled before services are rendered. Installation service is cancelable as long as a service date/time hasn't been agreed upon. No refunds will be given to those who miss their appointments. We get it though, life happens, if something comes up please let us or the installer know as soon as possible so the appointment can be rescheduled.