Extended Hardware Warranty

Looking to protect your investment? Purchase an extended warranty to protect yourself from a possible headache down the road. This warranty extends the original included warranty that comes with the hardware. The warranty provides you with unlimited technical support and hardware replacement (if needed, must send in original hardware first or place a refundable deposit for us to send out new hardware first before the original is returned) in the event your original hardware has any electrical or mechanical issues. We pay for all shipping and will supply labels.

This extended warranty is only available on our website (currently isn't offered on eBay), however you may purchase the extended warranty on our website even if you purchased your hardware on eBay. The warranty is available to purchase at anytime within your original included warranty period (wether it be 3 months or 6 months, depending on your place of purchase). Warranty is refundable within 30 days of purchase.

For the warranty to be valid all screen and/or APIM tampering evident seals must be intact and unaltered. Hardware will be inspected for accidental damage ('accidental damage' is damage that occurs as a result of a sudden, unexpected and unforeseen event that causes visible damage by yourself, guests or animals) before the warranty will be fulfilled. Warranty doesn't cover failures from maintenance related issues (which includes updating the firmware, software or altering the programming). Refunds will not be given for any incurred removal or installation charges if the hardware was taken to a professional.

Contact Us

We can be contacted at any time via e-mail if you have any questions or product fitment questions. We will respond to you within 24 hours and will do our best to help you out! We encourage our customers to contact us with any questions or concerns! We'd like to be sure you are completely satisfied with your purchase.